The office of the Department of Public Safety
Quinn Administration Building
Plaza Level

Phone Numbers:
Campus phone call 911
c: 617-287-1212

Buildings and Utilities

Emergencies Affecting Campus Buildings

Call 911 from campus phones or 617-287-1212 from cell phones and evacuate campus buildings in cases of:

  • Fire 
  • Smoke
  • Explosion
  • Structural damage or collapse
  • Electrical emergencies
  • Any other hazardous situation

Call Customer Service at 617-287-4000 for problems such as:

  • Electrical outage
  • Heating or air-conditioning failure
  • Flooding
  • Water leak

Emergencies Involving Utilities
 In electrical emergencies, avoid touching equipment that is smoking, sparking, tripping circuit breakers, or giving electric shocks. Leave the immediate area, and prevent anyone else from entering.  Call 911 from campus phones or 617-287-1212 from cellphones.

IT Failure
In the case of telephone or computer network failure, call the IT Help Desk at 617-287-5220

Elevators
If you are trapped in a stalled elevator on campus, do not try to exit the elevator car through the roof or by forcing the doors. To summon help, use the elevator's emergency telephone, call 617-287-1212 from a cellular phone, or bang on the doors and shout for assistance. Wait for trained personnel to assist you from the elevator.